Shipping Policy

At North End Premium , we strive to provide a smooth and efficient shopping experience for our customers. This includes timely order processing and prompt shipping. Please take a moment to review our shipping policy to understand the details regarding order processing and delivery times.

Order Processing:

  1. Orders will be processed within 48 hours (2 business days) of purchase. This allows us time to prepare and package your items for shipment.

  2. Orders placed on weekends or public holidays will be processed on the following business day.

  3. You will receive a confirmation email with tracking information once your order has been processed and shipped. Please ensure that you provide a valid email address during checkout.

Shipping and Delivery Times:

  1. Domestic Orders (Canada):

    • Orders within Canada will be delivered within an estimated timeframe of 7 days from the date of shipment.
    • Please note that delivery times may vary depending on your location within Canada. Remote areas or regions farther away from major cities may experience slightly longer delivery times.

  2. International Orders (Outside Canada):

    • Orders shipped to countries outside of Canada will generally be delivered within an estimated timeframe of 5 to 10 days from the date of shipment.
    • Delivery times may vary depending on your country's customs procedures and local postal services. Factors such as customs delays, international holidays, or unforeseen circumstances may impact the actual delivery timeframe.

Shipping Methods and Carriers:

  1. We work with reliable shipping carriers to ensure the safe and timely delivery of your orders.

  2. The specific carrier for your order will depend on various factors, including the destination, size, and weight of the package. We will select the most appropriate carrier to optimize delivery.

  3. Standard shipping is used for all orders unless otherwise specified during the checkout process.

Please note:

  1. While we strive to meet the estimated delivery times, unforeseen circumstances or factors beyond our control may occasionally cause delays. We appreciate your understanding in such situations.

  2. International customers are responsible for any customs duties, taxes, or fees levied by their respective countries. Please be aware of your country's import regulations and associated costs.

  3. If you have any questions or concerns about your order, shipping, or delivery, please contact our customer support team. We will be happy to assist you and provide any necessary information.

Thank you for choosing North End Premium. We value your business and will make every effort to ensure a smooth and timely delivery of your order.